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BlueJeans use
Updated February 28, 2023

BlueJeans use

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans Events

We use it primarily for large company wide events
  • Integrates easily with Room based systems.
  • Industry standard controls.
  • Easy to provision.
  • Contract renewal is seemingly more painful than it needs to be.
  • They seem to be chasing other vendors (Zoom) with features.
  • We've brought in BlueJeans people for training - it wasn't very good - had to do our own.
  • Tech support was horrific when we had issues
  • We don't measure ROI, but we do "publish" the number of minutes of video usage by our company - it is always eye opening as to the usage of the product.
  • We use events solely for all hands type meetings (mostly pushing info to people)
The command page for the event is clumsy at best. Isn't something everyone can do - you need a person to get used to it so you can run good events
Webex, gotomeeting and Zoom are all about the same - we use BlueJeans over them because of the conference room integration - we have Crestron panels that connect to BlueJeans with single push of a button....this has changed over time however and Teams easily integrates now and BYOM has become quite popular.

Do you think BlueJeans Events (discontinued) delivers good value for the price?

Yes

Are you happy with BlueJeans Events (discontinued)'s feature set?

Yes

Did BlueJeans Events (discontinued) live up to sales and marketing promises?

No

Did implementation of BlueJeans Events (discontinued) go as expected?

Yes

Would you buy BlueJeans Events (discontinued) again?

Yes

Works well for us because it works on any device, including room systems. People in the field and the boardroom can join in. We've been stressing that Teams is better for small groups (4 or less), and BlueJeans is better for larger groups.

BlueJeans Events (discontinued) Feature Ratings

Online Events Collaboration ()
Not Rated
5.0
Dashboards
5
Data exportability
Not Rated
6.5
High quality audio
8
Mobile support
5
8.0
Participant roles & permissions
7
Confidential attendee list
9
5.0
Branding options
5
8.3
Calendar integration
6
Record meetings / events
9
Slideshows
10

Using BlueJeans Events

We have power users in IT/Marketing for pushing communication - the reminder of the company watches videos on it