Bright Pattern ready to fly!!
March 27, 2023
Bright Pattern ready to fly!!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bright Pattern Contact Center
I use Bright Pattern Contact Center for my contact center, it's an amazing experience starting for the implementation, in 4 days i have 100 positions 100% up and completely integrated with my own web crm. In the last years we love the help page and the apis for customization for AI, digital contacts, reporting and all that our imagination can be building for help to transform my customer experience and agents. The best omnichannel product!!!
- Reporting customization whit apis
- Power predictive dialer algoritm
- Easy for management and agent controls for supervisors
- Manage service operations by apis or integrated with my crm
- Easy to implement ans scaling
- Apis for live data
Do you think Bright Pattern Contact Center delivers good value for the price?
Yes
Are you happy with Bright Pattern Contact Center's feature set?
Yes
Did Bright Pattern Contact Center live up to sales and marketing promises?
Yes
Did implementation of Bright Pattern Contact Center go as expected?
Yes
Would you buy Bright Pattern Contact Center again?
Yes