Overall Satisfaction with Brightpearl
Brightpearl is being used across the whole organization. It's easy to use and allows everything to be accessible all in one place no matter the department.
- Your able to run sales reports multiple ways to narrow it down to exactly what you need.
- Gives you the ability to send email acknowledgements to vendors and customers.
- It's automation allows orders from different channels to follow in seamlessly.
- It would be interesting to have more marketing capabilities in the software such as analysis of customer journey, inventory analysis etc
- Must have another system to actually print labels for shipping Not all tracking numbers transfer
- Value for money
- Ease of use
- Order sometimes get stuck with no notification
- Daily and Monthly Reports
We're able to remain paperless and are able to access everything anywhere with an Internet connection.