Item: Brightpearl by Sage
Rating: 9
Author: Kate Carannante

Overall Satisfaction with Brightpearl

Implementation Rating

It was very easy and the implementation team was very helpful!

Support Rating

They are quick to respond and are able to solve most of our issues in a timely manner.

Use Cases and Deployment Scope

We use Brightpearl across our organization and it is primarily used to manage all of our inventory and to push it out to our various e-commerce selling channels. By using Brightpearl, we ensure that we are not overselling any products and that all employees know exactly what we have in stock at any given time.

Pros and Cons

Pros

Brightpearl's platform is extremely intuitive and user friendly.
The support team is both competent and responsive, especially while we migrated all of our inventory into the system.
Provides real-time updating of inventory to all sales channels.

Cons

We sell a lot on eBay and Brightpearl does not allow you list a new item through its system, instead you have to list it on eBay and then add it to Brightpearl in order for it to manage the quantities properly.
You are not able to limit quantities on various channels and therefore have to show all of your inventory if you are managing it in Brightpearl.