Overall Satisfaction with Brightpearl
They are quick to respond and are able to solve most of our issues in a timely manner.
We use Brightpearl across our organization and it is primarily used to manage all of our inventory and to push it out to our various e-commerce selling channels. By using Brightpearl, we ensure that we are not overselling any products and that all employees know exactly what we have in stock at any given time.
- Brightpearl's platform is extremely intuitive and user friendly.
- The support team is both competent and responsive, especially while we migrated all of our inventory into the system.
- Provides real-time updating of inventory to all sales channels.
- We sell a lot on eBay and Brightpearl does not allow you list a new item through its system, instead you have to list it on eBay and then add it to Brightpearl in order for it to manage the quantities properly.
- You are not able to limit quantities on various channels and therefore have to show all of your inventory if you are managing it in Brightpearl.
- We are better able to track our inventory and have decreased the loss of merchandise.