Broadvoice Review
August 25, 2022
Broadvoice Review
Score 7 out of 10
Vetted Review
Verified User
Modules Used
- Sip Trunking
- b-hive Communicator
Overall Satisfaction with Broadvoice
We currently have 150+ Eyecare facilities and surgery centers. We use Broadvoice to trunk our main call center numbers into 2 data centers spread across the U.S. and route all inbound numbers throughout the country with the SIP services broadvoice offers.
- Porting
- Customer Service
- Follow-up
- Well trained engineers and staff
- The B-Hive portal doesn't really work for us. It is basically a big PBX.
- Number Porting Portal (I.e. Like Peerless Networks)
- Being able to export numbers and subsets of number assigned to different trunks.
- Reliability
- Elastic pricing
number 2 on our list.
Do you think Broadvoice delivers good value for the price?
Yes
Are you happy with Broadvoice's feature set?
No
Did Broadvoice live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Broadvoice go as expected?
I wasn't involved with the implementation phase
Would you buy Broadvoice again?
Yes