Broadvoice System Review
October 22, 2023
Broadvoice System Review
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- b-hive Virtual Contact Center
- b-hive Communicator
Overall Satisfaction with Broadvoice
Broadvoice makes it easy to work out of the office on sales calls and still be accessible to clients. If we have any "down" time where the internet is not available, we can open our App and still take calls without skipping a beat. The system is very flexible and easy to use and make changes with various office locations/employees there is always some adjustments that need to be made.
- Technology is easy to use
- Accessibility of the system thru several options
- Management of multiple offices and linking of them
- reporting could be eaiser to break down
- Allowed us to manage multiple offices easily from one locations and share service staff throughout
we have never had a system like this previously
Do you think Broadvoice delivers good value for the price?
Yes
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
Yes
Did implementation of Broadvoice go as expected?
Yes
Would you buy Broadvoice again?
Yes