Thank you Broadvoice
December 04, 2023
Thank you Broadvoice
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- b-hive Virtual Contact Center
- b-hive Communicator
Overall Satisfaction with Broadvoice
We switched from our original VoIP provider to Broadvoice because of the lack of support from the old provider. Broadvoice has been great from sales to implementation and now as active users in supporting our business needs.
- Implementation
- Customer Service Responsiveness
- Value for the money
- Written documentation for administrators. The portal can be tricky to navigate.
- Allows us to spend less time troubleshooting phone system and more time tending to priorities
Do you think Broadvoice delivers good value for the price?
Yes
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
Yes
Did implementation of Broadvoice go as expected?
Yes
Would you buy Broadvoice again?
Yes