Review for Broadvoice!
February 29, 2024

Review for Broadvoice!

Sabrina DeLeon | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Virtual Contact Center

Overall Satisfaction with Broadvoice

Broadvoice is very helpful amd responsive. They will walk you through any concerns or questions you have. I have very pleased with thier service. I have used them for a few years now and would reccommend them to other communities. Thank you again and looking foward to continued service and time!
  • prompt response
  • helpful
  • easy to work with
  • Multiple emails of same informationn
  • Invoicing should be better
  • multiple invoice sent
  • quick response
  • easy to work with
  • helpful

Do you think Broadvoice delivers good value for the price?

Yes

Are you happy with Broadvoice's feature set?

Yes

Did Broadvoice live up to sales and marketing promises?

Yes

Did implementation of Broadvoice go as expected?

Yes

Would you buy Broadvoice again?

Yes

Broadvoice Feature Ratings

Hosted PBX
1
Multi-level Interactive Voice Response (IVR)
2
Directory of employee names
2
Answering rules
2
Call recording
2
Call park
2
Call screening
3
Message alerts
3
Business SMS/External Messaging
2
Online Fax
2
Voicemail Transcription
2
Mobile app for iOS
2
Mobile app for Android
2
High quality audio
3
High quality video
2
Calendar integration
3
Meeting initiation
2
Record meetings / events
2
Desktop sharing
3
Live chat
2
User authentication
3
Participant roles & permissions
2
Centralized communications management
2
Team messaging
2
Team document sharing
3
Call and meeting analytics
4