Broadvoice Review
May 24, 2024
Broadvoice Review
![Anonymous | TrustRadius Reviewer](https://static.trustradius.com/r/93745900205db78bb7c59f14745121fa9a30a440/images/no_photo.png)
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Broadvoice
I use Broadvoice to answer all incoming calls from prospects and also use it for outgoing calls to communicate information to prospect applicants. It has been beneficial to have it on my mobile phone so I am not confined to one area to use a phone, but am able to take calls as I walk around the property addressing other issues.
- Customer Service
- Response Time
- Follow Up
- Connectivity
- Dropping Calls
- Callers not being able to hear up speak to them occassionally
- Responsiveness to prospects
- Quality of service provided
- Excellent Customer Service through accessibility
I have not used any products that are similar to Broadvoice. This is the first product like this that I have used.
Do you think Broadvoice delivers good value for the price?
Not sure
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Broadvoice go as expected?
I wasn't involved with the implementation phase
Would you buy Broadvoice again?
Yes