Overall Satisfaction with CenturyLink Enterprise Voice SIP Services
They have provided good, reliable service. We have incurred costs and delays in using their service vs different competitors that offer the same service. Zach is our account rep and he has been awesome and always makes sure we are getting the best bang for our buck. We find it super helpful that we are able to make international calls without extra long-distance charges.
- Customer service
- Open to changes
- Streamline support
- The wait times on queue
- Have an online support chat agent
- Auto pay
- International calls
- Clear calls
- Fast dial
- Reduce phone bill
- Reduced company phones
- Super affordable
I feel like you get better value for your dollar here. They always will let you know if there is a promotion going on or if they have a discounted rate depending on the number of users that you have in your environment. They also make it easy to negotiate rather than having to jump through all these hoops.
Do you think Lumen Next-Generation SIP Voice Services delivers good value for the price?
Yes
Are you happy with Lumen Next-Generation SIP Voice Services's feature set?
Yes
Did Lumen Next-Generation SIP Voice Services live up to sales and marketing promises?
Yes
Did implementation of Lumen Next-Generation SIP Voice Services go as expected?
Yes
Would you buy Lumen Next-Generation SIP Voice Services again?
Yes