The Cadillac of all HRIS
October 18, 2018

The Cadillac of all HRIS

Julie Belley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Dayforce is being used by everyone within the organization. However, the principal client administrators are in HR and Payroll. The university has an HR team of two, so it is essential that they be able to complete their tasks quickly and efficiently to support 500 employees. However, the paper-based manual system they were using wasn’t conducive to meeting this goal.

Despite its relatively small workforce, the university deals with three bargaining units, as well as non-union employees. The inherent complexities of this environment, combined with legacy systems and procedures in a growing institution, continued to challenge the payroll function and staff. In addition, USB was struggling to secure an HCM system that provided excellent customer service, ideally in French.

Pros

  • The university is using a number of modules, including Payroll, Time and Attendance, Workforce Management, and Recruiting, Onboarding and employees are actively engaging with the mobile application. All of these modules are user friendly and very effective.
  • One of the strengths of Ceridian Dayforce for us is that it is the only HRIS that is bilingual.
  • On top of that, customer service is their biggest strength. The testing environment helps clients to get familiar with all the changes within the system (technology evolves rapidly therefore it is key to stay up to date and they do this very well). If you need help, at any time, someone will genuinely help you.

Cons

  • Our biggest headache is employees that have more than one assignment. We have many within our workforce (i.e. a salaried employee who also has an hourly job within USB).
  • Customized reporting is difficult to use. However, there are hundreds of reports already set up for clients and as mentioned previously, support is always there.
  • Having only migrated from a manual HR system in the past year and a half, USB staffers value Dayforce’s professional and present customer service. In addition, having access to tools, services and support in French facilitates and expedites tasks.
  • We know that we have saved 1 hour 1/2 every pay period off the payroll admin now that timesheets are submitted and processed by a click.
It’s simple. One stop shop per say!
If you are looking to empower your employees to track their vacation and sick days, Dayforce is the best system for that! It has significantly reduced the number of inquiries to the HR and payroll teams, and managers appreciate being able to field requests remotely, via the mobile app. Dispensing with paper-based time sheets has saved money, reduced the impact on the environment and freed up a significant amount of time for all concerned. The biweekly alert reminding employees to input or approve hours has eliminated the need for labour-intensive follow-ups.

Dayforce Feature Ratings

8.1
Employee demographic data
9
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
9
9.0
Pay calculation
9
Support for external payroll vendors
9
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
9
9.3
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
9
9.0
View and generate pay and benefit information
10
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
8
9.0
Tracking of all physical assets
9
8.0
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
8.0
New hire portal
8
Manager tracking tools
8
8.0
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
8.0
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
9
Job Search Site Posting
7
Duplicate Candidate Prevention
8
Applicant Tracking
8
Notifications and Alerts
8

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