Overall Satisfaction with Certify
It is being used by our senior and branch managers; we have 11 branches, to track expenses and all receipts. It helps to have all the receipts in 1 area, and we can mark it with a code if receipts are missing.
- Certify is linked with our specific business credit card
- The support team responds very quickly to answer any questions, etc
- Certify is very user-friendly
- We have asked Certify for improvements through the years and they have responded very well. At this time I do not see an area for improvement.
- It does save a lot of time from creating individual expense reports -- it is linked to phones so one may a picture of a receipt right when they get it, so it is saved and not lost.
- It has an area to list who was entertained, who was treated a lunch, etc.
- It generates reports for our accounting dept, by each individual and totals up the codes, etc.
As stated earlier, we switched from Concur, the ease of Certify was so much better, and the customer support outstanding!