Chorus.ai Review
May 26, 2020
Chorus.ai Review
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Chorus.ai
- Call Review
- New Hire Onboarding
- Market Intelligence (Competition, Product, Messaging)
- Handoffs & Collaboration / Knowledge Sharing
- Call recording
- Detecting keywords
- User interface is kind of clunky.
- Adding videos to playlists is an extremely clunky process.
- Sometimes call titles are associated with incorrect meetings.
- Good for reviewing old calls
I've heard Gong has better analytics but never actually used it.
Call recording, training tool, onboarding, call analysis
Sharing success stories/clips
They're really good, very helpful. Not too hands-on though--they could be a little more proactive in terms of what they build-out for us.