Chrome River for max efficiency
September 03, 2020

Chrome River for max efficiency

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chrome River EXPENSE

We use Chrome River EXPENSE throughout our entire organization. We went from paper expense report, inter-office mailed receipts and a team of people reviewing each item. Upon launch of Chrome River we were able to immediately notice that we can process everything (including approvals) so much more efficiently. We were also able to reallocate people who reviewed the expenses and allow them focus on other areas in accounting.

When we rolled out Chrome River we focused a lot on training and ensuring our end users had all of their questions answered. This paid dividends when we went live and we continue to update our training materials to reflect our current environment.
  • Process improvement.
  • Time to payment.
  • Resolve conflicts or things that need to be adjusted.
As the manager of L&D this is a 10 for me.
The CR team is super responsive.
It's so easy to use and makes the org more efficient so I see no downsides at this time.