The last piece of the puzzle
Overall Satisfaction with Cisco Webex Calling
Cisco Webex Calling is used as a softphone in Webex Teams. It allow user to bring their phone number everywhere (PC, smartphone).
Our sales, pre sales and expert guys are using Webex Calling for demo the product and how they use it. Webex Calling resolve the problem of mobility in telephony.
Our sales, pre sales and expert guys are using Webex Calling for demo the product and how they use it. Webex Calling resolve the problem of mobility in telephony.
- Have my line everywhere
- Embeded in Webex Teams
- Switch between devices
- Voicemail in not embeded in Webex team at this time
- No real bulk feature for deployment
- Waiting API for management
- Deployment could be fully in the cloud
- No hardware on site
- Plan is very low
Cisco Webex Calling is supported by the Cisco TAC that is very good. For a simple problem it can take 24/48h to be resolved or more if its very complex. The problem could be on PSTN provider because Cisco never provide PSTN for Webex Calling. If you have a local gateway, you need to debug it.
Do you think Webex Calling delivers good value for the price?
Yes
Are you happy with Webex Calling's feature set?
Yes
Did Webex Calling live up to sales and marketing promises?
Yes
Did implementation of Webex Calling go as expected?
Yes
Would you buy Webex Calling again?
Yes
- Cisco Unified Communications Manager (Call Manager)
The big advantage of Webex Calling is that the deployment could be fully in the cloud, you dont need to purchase hardware like SBC and you can add Cisco Webex Meeting and Teams to your user for more collaboration. It's the last piece of the puzzle if you already use theses products.