Best project management software available.
January 19, 2020

Best project management software available.

Rachel Gauvin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We are using ClickUp as an organization. We are a small team/organization of 3 full-time and a few other contractors. It is our primary project management and task management system. We also use it for information management as it relates to clients and business operations and processes. We are able to track all internal and external tasks and associated deadlines in an easy-to-use way by using ClickUp.
  • Super customizable on what features you have for certain projects and lists.
  • New features are released weekly and are based on user feedback.
  • With the frequent new features it can be hard to keep up on what to implement and where to navigate to it.
  • When looking at the full homepage of all projects, you have to set one view instead of certain views for certain projects or folders.
  • We're able to on-board people to the team or a certain project very quickly.
  • It creates transparency of tasks for our fully remote team.
It's just better in every way. There are more features and more templates than anything I've ever seen or used, and they're constantly coming out with new ones. It's also the most customizable, so it's good for simple AND complex projects. User adoption is easy and people generally really like it. The pricing model is great too. It's always per user, per month, but ClickUps rate per is the best around.
Their FAQ section and other training materials are fantastic. It's broad and useful. They have active chat and email support, which can help with technical questions as well as any issues with your account, etc. They guide you through importing exported files from other project management systems for an easy transition.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

ClickUp is great for individuals as well as teams and companies. It's quick to set up and easy to use. Transferring your content from another project management software could not be easier. It's the best project management software I've ever used, and I'm a project manager! We are also able to use the tool as business operations documentation and have spaces to make on-boarding employees easy (checklists, how-tos, etc.).

ClickUp Feature Ratings

Task Management
10
Gantt Charts
10
Team Collaboration
10
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
Not Rated
Timesheet Tracking
Not Rated