Happy User - Good Software
Updated November 21, 2020
Happy User - Good Software
Score 8 out of 10
Vetted Review
Verified User
Software Version
Standard
Modules Used
- Expense
Overall Satisfaction with Concur Travel and Expense
Concur allows me to upload, organize, and submit expenses in an easy and organized manner. The ability to automatically calculate mileage with my vehicle has been extremely useful. I used to calculate the distance and depreciation manually, but with Concur, I just input the address I'm traveling to, and the calculation is automatic. Super helpful software!
- Uploading expenses is simple.
- Manager approval is straightforward.
- Mileage calculation is automated.
- Image upload can be difficult on desktop.
- UI on desktop could be updated.
- I'm not aware that we've explored alternatives in quite some time, but they have rolled out incremental improvements on a routine basis.
Our company has not explored alternatives to Concur in some time. The software works well, so we've stuck with it.
PeopleSoft and Concur integration has been seamless. Expenses are tagged by the user, logged in the GL, and flow through to payroll when applicable.
Again, I think the automatic mileage calculation has been a game-changer for us. It was such a pain to log previously. Additionally, some apps have integrations with Concur, like SpotHero, that make it easy to log expenses without having to update receipts. Every iteration Concur releases makes material improvements in the software.
Reporting is simple to break down, which allows management to track employee spending when traveling and makes it easy for our risk groups to detect fraud if it occurs.
SAP Concur Attributes
Do you think SAP Concur delivers good value for the price?
Not sure
Are you happy with SAP Concur's feature set?
Yes
Did SAP Concur live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SAP Concur go as expected?
I wasn't involved with the implementation phase
Would you buy SAP Concur again?
Yes
- opening new cases
- checking the status of opened cases
- allocating expenses to the appropriate RC
- Uploading documents and receipts is difficult
- UI is a bit outdated
Concur has been a time-saving tool for our sales force and for our accounting team. Expenses are automatically logged into the GL under the appropriate RC and GL line, saving the team tremendous time. Similarly, the administrative review is easy with the automatic workflow as expenses are automatically routed to managers for approval.