Concur for easy expense reimbursements
December 07, 2020

Concur for easy expense reimbursements

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Expense
  • Travel

Overall Satisfaction with Concur Travel and Expense

Concur Travel and Expense are used across multiple organizations I worked so far. There was no alternative at all. It's easy to use and get reimbursed for all expenses including travel, accommodation, professional memberships, technical books, conference fees, and team team expenses. It's easy to use and submit reports and track them.
  • Easy to track my expenses.
  • I get notified of any changes to my expense reports immediately.
  • It's easy to split the expenses by adding itemization.
  • I wish there is auto approval for recurring expenses through an automated workflow.
  • It's very easy to use.
  • Many use mobile app for quick and easy expenses.
  • Easy to track all active expenses.
I have not used any [other] tool really for any travel and expense. Long back we used emails and receipt attachments to request reimbursements. And you [know] how good that is. We should not go back to that process ever.
We have Outlook email integration with Concur Travel and Expense. I can easily see my expenses in email and start creating reports based on the email sent by Concur. In the backend we may have integrated Concur with Oracle EBS. But, I am not sure. Our finance team [can] monitor, review, and approve our requests.
I think the email integration is particularly important and innovative. A template report that is created in Concur Travel and Expense when I use my corporate American Express card for any expenses. This makes it easy for me to remember, create expense report with minimum inputs, and apply for reimbursements without the hassle of going back to memory lane.
Another good feature I see is for Taxi bookings. We can attach and use Uber account along with my corporate American express card. Both are integrated and it makes it easy to create reports with no additional information. We do not have to worry about taking a print or pdf version of the receipts for taxi bookings.
Concur is suitable for all kinds of expenses that we incur for professional development, travel, and training. It's not well suited for reimbursements related to Tuition reimbursements which require payments to employees for education expenses. These payments involve tax and IRS limits. I am not sure if Concur would be a good tool for that.

SAP Concur Attributes

Do you think SAP Concur delivers good value for the price?

Not sure

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Concur go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Concur again?

Yes

It's very easy to use and get your expenses reimbursed including travel, accommodation, professional memberships, technical books, conference fees, and team team expenses. It's easy to use and submit reports and track them.
  • Quick creation of reports
  • Nice integration to corporate credit card
  • Email integration
Managers can easily track all the team expenses at one place. Team can quickly create reports and get reimbursed.
It is used across my organization of over 40,000 employees. In another organization I worked before there are more than 100,000 people using the tool without any performance issues.
Email, corporate credit card integrations are great. I get notified whenever I use my corporate credit card and a quick template report is created for me to simply add attachment and submit to get reimbursement. This is a pretty cool feature in Concur so that we never miss any expense ever again.