Constant Contact Review - It's worth it!
October 02, 2015

Constant Contact Review - It's worth it!

Kristen Ford-Hernandez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Constant Contact

We use Constant Contact to primarily send out monthly emails to our customer base. This helps us stay in constant touch with our customers, which we love.
  • Reporting is good. Overall ease of use of the email template editing is very good.
  • Customer support is very good and consistent.
  • Easy to navigate through their system.
  • Sometimes "glitches" happen when using the email tool. Small things, but can be a bit aggrevating.
  • Sending out monthly emails usually results in a few phones calls for additional work. Return on Investment is very good.
Looking at the other email service tools available, Constant Contact presents a professional, user-friendly application.
I speak with a lot of fellow business owners and I always recommend Constant Contact for emailing, promos and reporting. It is a much more professional application than other "free" services.

Constant Contact Feature Ratings

WYSIWYG email editor
6
Dynamic content
8
Ability to test dynamic content
8
Landing pages
7
A/B testing
Not Rated
Mobile optimization
Not Rated
Email deliverability reporting
5
List management
8
Triggered drip sequences
Not Rated
Dashboards
8
Standard reports
8
Custom reports
8