1. Home
  2. Intelligent Virtual Assistant Software
  3. Conversica Reviews
  4. User Review of Conversica
An Excellent Tool for your Sales and Marketing Teams.
May 18, 2018

An Excellent Tool for your Sales and Marketing Teams.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Conversica

Conversica has become a solid tool in our toolbox. It helps our teams become more efficient and productive. It helps us focus on the good leads while weeding out the bad ones.
We implemented Conversica about 1.5 years ago to work lower value leads for our sales team. This allows our sales team to work and close higher value leads. Additionally, because Conversica sends an email the moment it hits our CRM it allows us to try to capture the attention of the prospect while they are presumably interested in learning more about a certain topic or our product.
  • The speed at responding to leads once they hit our CRM
  • Continuous and methodical responses to work the leads an
  • Frees up the sales teams to focus on other activities such as calling, quoting and/or closing leads
  • Helps our sales and marketing teams weed out prospects that are interested and those that are not
  • More flexibility on what we can say/write on the email
  • The ability to put other information/links in the email
  • The Conversica AI tool is very good, but like anything AI, it is not perfect
  • Increases productivity and efficiency of our sales team
It's great at working inbound leads particularly when they are lower value leads and you need your sales team to focus on other areas. It is also great at reworking stale leads that you haven't had a response. Finally, its great reviving Lost Orders.