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Automate your communications with Conversica!
March 30, 2019

Automate your communications with Conversica!

Sierra Schubach | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Conversica

Conversica is being used primarily by our marketing department to manage different segments of leads. We also use Conversica for our event follow up. It helps us further segment our database in order to determine the best fit scenarios and marketing best practices.
  • Automation: Once you have the conversations set up, you can pull the leads into a campaign and begin sending right away.
  • User-Friendly: Interface and platform are user-friendly and easy to navigate.
  • Customer Service: We have had so much success because of the customer service and their ability to promptly answer questions and troubleshoot any issues.
  • Customization: I wish we had a little more flexibility when it came to customizing the conversations.
  • Real World Examples: More examples of how other users are utilizing the interface would be helpful in testing new ways to use the tool.
  • We are able to significantly increase our qualified lead database which contributes heavily to our overall return.
We have had an amazing experience with our support contact, we have scheduled meetings to stay up to date and she is available to answer any and all our questions that come up. The customer support is above and beyond and would be a definite reason I would recommend using.
Conversica has worked well for us in dealing with leads that don't seem to have a fit or don't need as much of a customized message. It helps us funnel folks who we would like to keep in touch with, but are still determining if they are a fit for our solution.