1. Home
  2. Procurement Software
  3. Coupa Reviews
  4. User Review of Coupa
Coupa--the best expense tool you didn't know you needed
July 13, 2021

Coupa--the best expense tool you didn't know you needed

Jess Pramov | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Coupa Expense

Overall Satisfaction with Coupa

Coupa was implemented about two years ago to replace a dated homegrown expense system companywide. It was chosen for its integration abilities and ease of use, leading to very generous adoption around the company. The ease of use and beautiful UI/UX make the expensing portion easy for all employees and take a lot of the guesswork out of the process.
  • Great UI
  • Fantastic UX
  • Guided entering of expenses--takes the guesswork away
  • Transparency from entering expenses to payment
  • UI
  • UX
  • Transparency
  • It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
  • Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
  • Ease of use has led to mass adoption and more prompt processing of expenses

Do you think Coupa delivers good value for the price?

Not sure

Are you happy with Coupa's feature set?

Yes

Did Coupa live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Coupa go as expected?

I wasn't involved with the implementation phase

Would you buy Coupa again?

Yes

Coupa is a great tool and I would recommend it to anyone looking at it. I enjoy that it can be customized and has smart functions; I like the additional modules that allow for scaling and growth and that the user interface is great. It's an easy tool for novices to use and guides you through the process as you go. I don't have anything bad to say.