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All My Devices in One Place
September 13, 2022

All My Devices in One Place

Jill Jung | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Crestron XiO

I use XiO to manage 145 devices that we have on our network around the world. I manage our AM-200, AM-300, AM-3200, AM-3200-WF, and Mercury devices. XiO allows me to see what devices are off-line so I can troubleshoot for issues before the customer discovers a problem. I can manage different group settings by their locations. And I can schedule recurring nightly reboots and firmware updates when it is convenient for me.
  • Scheduled re-boots and updates
  • I like the way the hierarchy can be set up
  • individually customizable group settings within the hierarchy
  • I like the capability of setting up background images for brand promotion or employee information
  • I would like the option to choose IP addresses as one of the viewable columns when looking at/sorting through all your available devices.
  • It would be nice to be able to link the IP address listed directly to their devices.
  • Sometime trying to reboot a device in XiO does not work for me and I need to go directly to the device's admin page.
  • being able to manage all my devices remotely saves us time/money
  • XiO reduces the need to have someone on-site/in person to manage my devices

Do you think Crestron XiO delivers good value for the price?

Yes

Are you happy with Crestron XiO's feature set?

Yes

Did Crestron XiO live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Crestron XiO go as expected?

I wasn't involved with the implementation phase

Would you buy Crestron XiO again?

Yes

TeamViewer, Navisite Productivity and Collaboration (Microsoft Office 365 and MDM), Microsoft Teams
XiO is definitely well suited for applications like ours where we have a large number of devices to manage. I like being able to see all my devices and locations in one place. It is very helpful to see if any devices are offline each morning and be able to troubleshoot before any customers realize there is a problem.

Crestron XiO Feature Ratings

Internet of Things
7.5
IoT Device Management
8
Device Security
7
IoT Data Management
8
IoT Analytics
7
IoT Integration
Not Rated

Using Crestron XiO

1 - IT and Audio Visual
1 - IT and audio visual skills.
  • remote management
  • time savings
  • being pro-active for troubleshooting
XiO is a necessity when managing the large number of device our company has.

Evaluating Crestron XiO and Competitors

  • Product Features
  • Product Usability
I was not involved in the selection process. I would have like to view and compare other similar options.