Item: D&B Finance Analytics
Rating: 10
Author: Rebecca Roach

Overall Satisfaction with D&B Finance Analytics

Use Cases and Deployment Scope

Currently using to gather necessary information while considering whether to extend new customers credit and how much.

Pros and Cons

Pros

Provides user friendly dashboard to direct thru steps of finding information searching for
Provides human assistant to answer any questions may have in implementation process
Provides on-going technical support to help reach goals available in program

Cons

Providing an outline of additional fees/charges if applicable
giving different levels of service/price points/discounts for small companies
Sharing a percentage of customer base that has avoided money loss in connection with utilizing services

Return on Investment

I am fairly new to D&B but look forward with great anticipation in credit decisions it is making a very positive impact!
With the data given for each of the customers I have read the D&B reviews on, I feel confident I am making great decisions on the level of credit our company is extending
Dashboard is very user friendly and gives several views of impact of company payment history

Finance Analytics Performance

D&B Finance Analytics' B2B data has been very instrumental in allowing us to make educated decisions based on facts known! We feel confident that we have information to make great decisions!

We just finished the implementation process and are moving into setting up customers for ongoing credit/financial changes and are very excited for the time this is going to save along with the professionalism it is going to allow when compiling necessary information.

Support Rating

Amanda was great helping me become acclimated with the dashboard and the many tasks it assists with in day-to-day credit decision making!

Her availability worked great with my schedule and hearing/understanding what she was teaching me was top notch!

Every question I have asked, she has had an answer and was very thorough!

Key Insights

Do you think D&B Finance Analytics delivers good value for the price?

Yes

Are you happy with D&B Finance Analytics's feature set?

Yes

Did D&B Finance Analytics live up to sales and marketing promises?

Yes

Did implementation of D&B Finance Analytics go as expected?

Yes

Would you buy D&B Finance Analytics again?

Yes

Other Software Used

NetSuite ERP, Microsoft Excel, Out'n About! For Outlook

Likelihood to Recommend

Dun & Bradstreet can eliminate the guessing in your credit approval decisions. Information on payment history available for almost every company, domestic and abroad.

Comments

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Thankful for D&B Finance Analytics and their team of professionals!