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D&B Hoovers provides a good range of customer research services for a good price
May 08, 2022

D&B Hoovers provides a good range of customer research services for a good price

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

D&B Hoovers

Overall Satisfaction with D&B Hoovers

Our sales team primarily uses D&B Hoovers to research prospective customers and new customers. It helps us verify important details about the strength of a new customer and their financial rating. As we research prospective customers by industry, it helps to identify potential contacts to begin our sales contact strategy.
  • Corporate information.
  • Contacts
  • Ability to search by industry, location, and company size.
  • Sometimes email addresses are not always available for contacts.
  • Company sales data can sometimes be outdated.
  • Company contacts can sometimes be outdated and no longer employed at the company.
  • Easy to research company information.
  • Easy to create dynamic search lists with advanced criteria.

Do you think D&B Hoovers delivers good value for the price?

Yes

Are you happy with D&B Hoovers's feature set?

Yes

Did D&B Hoovers live up to sales and marketing promises?

Yes

Did implementation of D&B Hoovers go as expected?

Yes

Would you buy D&B Hoovers again?

Yes

D&B Hoovers provides a great database for searching company information and better understanding a new customer's ability to pay and sales potential. We have identified several customers as poor financial risks who have been challenging to initially work with. This has enabled us to maintain prepayment terms, rather than extend open terms and risk not being paid.

D&B Hoovers Feature Ratings

8.0
Advanced search
8
Identification of new leads
8
List quality
8
List upload/download
8
Ideal customer targeting
8
Load time/data access
8
8.0
Contact information
8
Company information
8
Industry information
8
8.0
Lead qualification process
Not Rated
Smart lists and recommendations
8
Company/business profiles
8
Alerts and reminders
Not Rated
Data hygiene
8
Automatic data refresh
8
Tags
Not Rated
Filters and segmentation
Not Rated
Not Rated
Append emails to records
Not Rated

Using D&B Hoovers

2 - Sales and executive customer review.
1 - General background in working with computer programs and utilizing search criteria to find data. D&B Hoovers is easy to understand though.
  • Customer research.
  • Finding contacts.
  • Developing search lists.
  • Reviewing customer information for financial risk rating.
  • Finding associated companies that are part of a larger organization.
  • Building more advanced search lists to identify prospective customers.
D&B Hoovers has been a useful tool for our customer research. It is available at a reasonable price for the information we are able to easily access.

Evaluating D&B Hoovers and Competitors

  • Price
  • Product Features
  • Product Usability
The price had to fall within a reasonable budget for researching customer information. We wanted the ability to search for prospective customers by industry, location, and company size.
We would use the same criteria.