Item: Deputy
Rating: 8
Author: Acauan Matias

Overall Satisfaction with Deputy

Use Cases and Deployment Scope

Deputy is used across the organisation to schedule rostering. We monitor wage costing and also make sure all the areas have been covered by competent employees. We also use it to onboard employees, and make sure the wage compliance is met. We found Deputy very useful to handle unexpected rostering swaps or problems.

Pros and Cons

Pros

Wage compliance assistance.
Shift costing.
Shift emergency edit.

Cons

Communication (more like a chat).
Employees grouping.
Shift sorting when visually checking the roster.

Return on Investment

Deputy decreased massively the time I spend doing payroll. It's so easy now.
It also helped us to decrease wage cost consciously.
It halved the time I spent making rosters.

Alternatives Considered

Square Employee Management

Square is less visual when determine shift costing.

Key Insights

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

Yes

Did implementation of Deputy go as expected?

Yes

Would you buy Deputy again?

Yes

Usability

It fairly easy to use, but some functionality require some fiddling to get them to work.

Implementation Rating

It's mostly good.

Other Software Used

Xero, Square POS, Google Workspace (formerly G Suite)

Likelihood to Recommend

I think Deputy does a great job where rosters are very dynamic and changes are to be made quickly. The costing functionality helps to handle employees with variable wages (not on salary) very effectively and keep wages under control. I thinking the scheduling capability will be less relevant and appreciated in a more standardized workplace with shift following same pattern and where everyone is on a salary.

Comments

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