Honest feedback
October 27, 2021

Honest feedback

Tony Hodder | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

We use Deputy for our staff in the labour market for youth workers and disability workers mostly dealing with homeless youth, we have a current 15 staff and are expanding. We also use Deputy for staff to understand their roster and to support our timesheets which is extremely helpful as we take calls less than a hour [before] shift.
  • Updating roster and supporting our design to submit changes in fast time as we have a labour market with a short time frames of expectations.
  • Make sure staff can edit changes and be aware of the location for the shift to the allow notification to take place with punctuation.
  • Support timesheet to match up with invoices on Xero.
  • Just allowing a simple approach to use tech with little knowledge of how to use the device.
  • Attach value compartment to each other to allow for growth.
  • Send a total of hours and break down to the admin to allow for processing.
  • Submit the roster and deputy sends out all the changes.
  • Time saved within the roster and timesheets very high.
  • Accuracy has been good within invoices as that align which is good.
  • Payroll run way easier.
Have no experience with other services.

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

No

Did implementation of Deputy go as expected?

Yes

Would you buy Deputy again?

Yes

To be able to handle a small to large number of people who need support to allow changes in fast time and maintain efficiently and effectively to be simple and non-complex. Where it is not appropriate is when it's complicated to change times and dates with shifts from a staff members' point of view.