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Deputy Makes Scheduling Drivers a Snap
December 07, 2021

Deputy Makes Scheduling Drivers a Snap

James Moseley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

We are an Amazon Delivery Service Partner. We use Deputy to schedule shifts for our 77 drivers and 6 dispatchers.
  • It allows me to pre-plan schedules weeks and even months in advance and publish them.
  • It allows me to adjust schedules every day so I know where I am vulnerable to callouts.
  • It allows me to communicate in general announcements to my team.
  • Deputy helps me customize features when I need that and when such things are not already available in the UI.
  • It allows me to copy this week's schedule and paste it into the scheduling for future weeks.
  • Probably I can do this, but I don't like employees putting up their shifts on offer to replacements. I want them to come through management.
  • It has saved me time.
  • It has eliminated confusion.
  • It has increased employee accountability.
I tested Homebase and Deputy at the same time. I gave up testing Homebase when I found Deputy immediately more user-friendly and, as I thought, more ingeniously designed. However, I did not do in-depth testing of Homebase. I simply jumped to Deputy when I realized it would do what I needed.

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

Yes

Did implementation of Deputy go as expected?

Yes

Would you buy Deputy again?

Yes

I think I've answered this in my replies to previous questions.
No, it was very intuitive and easy. So much so, that I don't remember much of it!
I know that in the transportation business it is well suited. I imagine that it would also be a good fit for hospitality businesses.