The Best Virtual Phone System
August 14, 2020
The Best Virtual Phone System
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dialpad
We use Dialpad organization-wide in every department. While we typically defer to email for internal communications, Dialpad has been a godsend when it comes to outbound communications. The voice over IP-powered service allows us to place calls with a corporate number and receive calls to individual extensions, just like a physical desk phone system.
- Convenience: Much easier too use an app than a physical desk phone
- Cross-platform: Available on computer and phone and easily switch calls between
- Amazing audio quality
- The VOIP numbers cannot be used to verify accounts for many services, so it would be useful if they could find a workaround.
We considered Google Voice's VOIP service before choosing to go with Dialpad, but Dialpad came out up on top. While Google Voice provides a similar basic service of outbound and inbound calls, its applications simply don't stack up with Dialpad. Dialpad's AI note taking and easy mid-call switching between platforms make it extremely easy to use and provides much more flexibility than Google Voice.
Do you think Dialpad Ai Voice delivers good value for the price?
Yes
Are you happy with Dialpad Ai Voice's feature set?
Yes
Did Dialpad Ai Voice live up to sales and marketing promises?
Yes
Did implementation of Dialpad Ai Voice go as expected?
Yes
Would you buy Dialpad Ai Voice again?
Yes