Dialpad Is The Tool You Need!
March 30, 2024

Dialpad Is The Tool You Need!

Karly Mulligan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Ai Sales Center

Dialpad Ai Sales Center has helped me track my sales, remember conversations and assist my clients in such a more efficient way. This truly has been the best addition for my team and both myself, my coworkers and my supervisors feel this way collectively. I personally use Dialpad Ai Sales Center each day and get the reap the benefits of this service.
  • Recapping Calls
  • Providing Helpful Insights
  • Allowing for Collaboration
  • Action List after Call
  • I would like it to be a tad bit more customizable
  • I wish action list could be automatically added to notes on desktop
  • I wish you could send follow up emails automatically after call right from Dialpad
  • PhoneBurner feature for autocalling
  • We are having more quality calls with our clients
  • I am returning calls a lot faster
  • This had lead to more sales for me and my team
  • This has helped us with training and fine tuning our craft
  • Texting feature is amazing and helps for quick and easy communication
I like Dialpad so much more than PB simply for its analytics and follow up notes. I also love how you can text clients through DP which in PB, you cannot do. The AI technology and communications with the user is something that is so beneficial to it's users and therefore, I highly recommend this product over others.

Do you think Dialpad Ai Sales Center delivers good value for the price?

Yes

Are you happy with Dialpad Ai Sales Center's feature set?

Yes

Did Dialpad Ai Sales Center live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dialpad Ai Sales Center go as expected?

Yes

Would you buy Dialpad Ai Sales Center again?

Yes

-I recommend Dialpad if you are in sales or Customer Service
-Dialpad is great for any team or group as it does allow for not only individual feedback but great feedback and collaboration tools for a team
-This is also a great tool for training and acclimating new employees
-Overall, I believe Dialpad can be used in any industry

Dialpad Ai Sales Center Feature Ratings

Contact preview
6
Dialer-CRM integration
9
Call notes & tags
9
Automatic call logging
9
Outbound dialing
9
Inbound routing
9
Custom caller ID
9
Click-to-call
9
Recorded voicemail drop
9
Dialer contact import
9
Campaign & list management
9
Follow-up calls
9
Dialer reporting & analytics
9
Dialer compliance
9