1. Home
  2. Cloud Storage Systems and Companies
  3. Dropbox Reviews
  4. User Review of Dropbox
Dropbox is the future.
December 25, 2023

Dropbox is the future.

Ray Linton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

We often use Dropbox for our operations and sales for our companies located throughout Southern California. We utilize this tool every day to assist in the management of each campus, sharing all of our reports and campus data in the process. We can all share and view real-time updates on all of our campuses, which is convenient since each one is managed by a single person, the community director.
  • Live update notifications
  • Syncing updated files
  • Great IT support
  • Like to see more options for PC
  • Live chat assistance
  • Training videos
  • IT helps with long term success.

Do you think Dropbox delivers good value for the price?

Not sure

Are you happy with Dropbox's feature set?

No

Did Dropbox live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dropbox go as expected?

I wasn't involved with the implementation phase

Would you buy Dropbox again?

Yes

Dropbox is suited for small and larger companies as you can share and access company files. I would say it would be less appropriate for situations that have high-risk information.

Dropbox Feature Ratings

File Sharing & Management
10.0
Versioning
10
Video files
Not Rated
Audio files
Not Rated
Document collaboration
10
Access control
10
File search
10
Device sync
10
Cloud Storage Security & Administration
Not Rated
User and role management
Not Rated
File organization
Not Rated
Device management
Not Rated
Cloud Storage Platform
Not Rated
Performance
Not Rated
Reliability
Not Rated
Storage Reports
Not Rated

Dropbox Support

I have had multiple issues with the Dropbox app on my MacBook and I had great responses from the support team.
ProsCons
Quick Resolution
Knowledgeable team
Problems get solved
Support cares about my success
None
N/A
I was not able to open the Dropbox app and I put in ticket for support and after a few days, we were able to fix the issue.