Overall, Dropbox Doesn't Fail - Great Solution for Businesses
December 28, 2023

Overall, Dropbox Doesn't Fail - Great Solution for Businesses

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

At our coaching and training company for HVAC, plumbing, and electrical industries, we rely on Dropbox every day for storing both internal and external files. The external files mainly consist of videos that our customers can watch on their own or files from our HVAC and plumbing company that serve as templates for laying out their documents.
  • Organization
  • Sharing
  • Live Editing on Documents
  • I didn't like the last two updates for the organization. It doesn't make things easy to find.
  • The search function is not my favorite and usually can't find what I need by using search.
  • I don't like the dark theme that Dropbox changed to without my knowledge of change.
  • Accessibility: The ability to access files from anywhere with an internet connection can improve flexibility and remote work capabilities for employees.
  • Efficient Collaboration: Dropbox can enhance collaboration within a team by providing a centralized platform for file storage and sharing. This can lead to increased productivity and streamlined workflows.
  • Security Concerns: Storing sensitive business data in the cloud raises security considerations. While Dropbox implements security measures, businesses need to carefully manage access controls and permissions.
  • Box
It has been quite some time with busy days in between, but I sort of preferred Box to Dropbox because files were much easier to find. On the note of easier to find, in Box, when you'd favorite something, it would be right at the top of the page, and with Dropbox, you have to dig to even find your favorites. However, Dropbox is better at organization overall. It's just the search function that fails for me.

Do you think Dropbox delivers good value for the price?

Yes

Are you happy with Dropbox's feature set?

Yes

Did Dropbox live up to sales and marketing promises?

Yes

Did implementation of Dropbox go as expected?

Yes

Would you buy Dropbox again?

Yes

We used Box.com before switching to Dropbox, which I was familiar with, but it still wasn't a great platform. While Dropbox does some things better, I don't like how it takes hours to upload a video compared to Vimeo, which only takes 5-10 minutes. As a workaround, I upload to Vimeo and add the shortcut web link to Dropbox. It would be great if Dropbox improved its video upload speed.

Dropbox Feature Ratings

Versioning
10
Video files
1
Audio files
10
Document collaboration
10
Access control
10
File search
1
Device sync
10
User and role management
10
File organization
10
Device management
Not Rated
Performance
5
Reliability
9
Storage Reports
Not Rated