Overall Satisfaction with Dropbox for Business
We use Dropbox in our department for internal collaboration and for external sharing. It's a great way to handle version control when collaborating with multiple users and an easy way to share large decks and PDFs with clients. Before we started using Dropbox, we had several versions of Excel or Word docs being passed around with a naming convention that didn't fit our teams' needs. It was a huge waste of time and effort trying to reconcile final edits before a deadline.
- Cloud based - I can access any docs as long as I have wifi. Even if I'm at an airport on my iPhone.
- Visibility - Sharing and version control is easy to manage.
- Ease of Use - new team members can learn the tool on their own in under 5 minutes saving me from having to train them on an additional tool.
- Support - there have been a few times (less than 5) where the web UI or the phone app crashed and there's no way to contact support or a dedicated rep. I had to restart or reinstall the app and that seemed to do the trick but a follow up would have been nice.
- For the little money we invested up front, we were able to immediately see results in the form of time saved on document collaboration and accessibility.
While they had similar features, Google Drive was not as secure as Dropbox and not as intuitive. The user and privacy settings were cumbersome and sharing links to some customers was difficult if they had browser settings that prevented them from reaching Google.
If you're working with a large team that's mostly remote or has team members that travel often, I would recommend Dropbox for their business. If you're still emailing large files with an ftp or a free sharing service, I can't guarantee that those sites are as secure as Dropbox. The peace of mind you get is worth the small fee to maintain all your work.