Personalisation made easy
November 13, 2019

Personalisation made easy

Will Satterthwaite | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynamic Yield

We use Dynamic Yield on our main and e-commerce sites to provide the most relevant content to our fans across the globe. Whether it be to show them more of the articles they love, or a more relevant experience on our shop, we know that all our fans are different and Dynamic Yield allows us to personalise their experience to make our sites as engaging for fans as we can.
  • Dynamic Yield allows us to be more relevant in a particular country. We have a large South Korean audience and Dynamic Yield allows us to engage with them to show off a dedicated section of our site and to engage with them in Korean.
  • Dynamic Yield allows us to show more relevant promotions to our fans. For example, if they are already a member, we don't need to promote membership.
  • Dynamic Yield allows us to test A/B content. As well as giving us the CTR for each variation, Dynamic Yield offers the % chance of each variation being the best.
  • One area Dynamic Yield could improve is reporting. The level of detail in reporting is enormous but it is quite manual at present (although I believe this is in development).
  • Increase in news article view per fan
  • Increase in conversion rate overseas
  • Increase in engagement with our commercial offerings
We have a Customer Success Manager we work closely with who attends our meetings and helps us identify opportunities. Dynamic Yield also have a technical support desk.

Do you think Dynamic Yield delivers good value for the price?

Yes

Are you happy with Dynamic Yield's feature set?

Yes

Did Dynamic Yield live up to sales and marketing promises?

Yes

Did implementation of Dynamic Yield go as expected?

Yes

Would you buy Dynamic Yield again?

Yes

For anyone looking at personalisation and or A/B testing I would highly recommend Dynamic Yield. It is easy to use, very very quick to implement and its 'visual edit' feature is really easy to use for non-technical staff. We have enjoyed great results so far and have seen our fans' engagement on our websites improve.