Dynatrace, from one user's perspective
February 07, 2020

Dynatrace, from one user's perspective

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

We are currently using Dynatrace to investigate both general system monitoring and DevOps pipeline enhancements. We currently have been moving to leverage Davis as a necessary way to proactively and predictively manage stability in thousands of applications. Scaling can be a large hurdle within our organization, but Dynatrace is showing us that it's up for the challenge.

Pros

  • Scaling
  • Detection

Cons

  • Licensing
  • Business analytics
  • Postive, have caught issues on install
  • We have folks lining up to on-board
Datadog is a good system but does lack a lot of features provided by Dynatrace, and more importantly, it does not have the support Dynatrace provides. Many other systems, Zabbix, Nagio, AppDynamics also exist, but so far, Dynatrace really shines above them all.
I have had the greatest support experience from Dynatrace, without any issues. Every issue and question has been answered or resolved in a very quick manner. To date, I have a handful of providers I can talk with in that manner.

Do you think Dynatrace delivers good value for the price?

Not sure

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

Yes

Did implementation of Dynatrace go as expected?

Yes

Would you buy Dynatrace again?

Yes

Dynatrace is well suited to large complex ecosystems where simpler tools just cannot provide support. It is extremely good fo finding needles in the haystack. For smaller businesses and deployments, Dynatrace may be a bit out of price range. The other benefit is the less complex platform model. The tires come with the car.

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