Hopefully, it will get better soon
Updated September 01, 2023

Hopefully, it will get better soon

Ashley Linn | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Einstein High Velocity Sales

We're trying to use it to automate email campaigns and cadences. It hasn't panned out that way yet, since there has been some issues in implementation. We're hoping to eventually be able to set up cadences; then once we receive a contact or lead from various outreaches we can add them to a cadence hopefully leading to a meeting and revenue.
  • Cadence builder - very detailed, and extensive cadence builder
  • I like that we can add whole lists to a sales cadence
  • I also like that we can do one offs, and add single names to a cadence(s)
  • The cadence builder is both a high and low; sometimes it is almost too complex, and doesn't always work as it should
  • The program doesn't work with reports, only lists. I can't include certain fields within lists, so I'm unable to base lists on those criteria to add to a cadence
  • We're having an issue with a cadence right now, where instead of sending an automated email, it's creating a task. It's strange, and they don't seem to know why it's happening.
  • Email automation - we are looking for a tool to do this well
  • Lives in Salesforce - we are trying to do our work predominantly in our CRM, so our reach outs will be held there
  • Building simple cadences has been ok
  • We haven't noticed much monetary ROI from HVS
  • The cadence builder does take time to figure out and implement, so we've had to spend more manpower hours to do so
  • Right now, we've had to go back to an old auto email program that doesn't live in Salesforce. We were hoping to get rid of this program, and save some money. Unfortunately, we aren't able to fully rely on HVS yet.
We've had to return to ZoomInfo Engage, since High Velocity Sales hasn't worked out for us. HVS should be well suited for automated email responses and cadences. However, we have been unable to get it to work as we would like it to. Engage is not a great program either, but the simpleness has made it more effective for our current use case.

Do you think Einstein High Velocity Sales delivers good value for the price?

No

Are you happy with Einstein High Velocity Sales's feature set?

Yes

Did Einstein High Velocity Sales live up to sales and marketing promises?

No

Did implementation of Einstein High Velocity Sales go as expected?

No

Would you buy Einstein High Velocity Sales again?

No

HVS should be well suited for automated email responses and cadences. However, we have been unable to get it to work as we would like it to. The cadence builder is robust, but can be a bit complicated. It's not as easy to set up a cadence, as we would like. The program isn't well suited for mass marketing emails, but more for SDR emails.