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Great Expense Reporting Product
May 03, 2023

Great Expense Reporting Product

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Emburse Chrome River

My team supports the data integrations between our firm and Emburse Chrome River, and I also use it to submit expense reports. All of the expense reports previously were entered by our Accounts Payable team, but now the AP team are auditors to make sure the reports are filled out correctly, so it spreads the workload to the entire firm.
  • It is easy to attach receipts to the expense reports. I take a picture of the receipt, and send it to a specified email address with relevant information like reason for expense and receipt total. It automatically shows up on my dashboard so I can attach it to an expense.
  • It is easy to approve expense reports. An email is sent to the approver, and they can approve directly from the email or access Emburse Chrome River to approve.
  • Credit card items automatically appear on the dashboard within a day or two, so it makes it simple to merge credit card charges with attachments where receipts are required.
  • I would like to see reminders for expense reports that have not been approved. I think it only sends one email, so it would be nice to get follow ups for those that are not quick with approving expenses.
  • It streamlines the process of expense reporting and approval.
It is very easy to use, and the navigation is intuitive. It is designed in a way that makes expense reporting very simple, especially after you use it a handful of times. Setting up new users is a very simple process because the data is pulled from our Accounting system and sent nightly to Emburse Chrome River, so there is no manual process.
Our AP team usually contacts support, but they are quick to respond with outages and expected time of resolution. I don't directly contact Emburse Chrome River support.
It is great for larger companies where the AP team cannot enter expense reports themselves. It works well for companies that use corporate credit cards because those transactions automatically show up on the dashboard so they can be added to the expense reports. It is also easy to add personal charges for reimbursement.

Emburse Chrome River Feature Ratings

Expense Management
10.0
Employee Expense Reporting
10
Corporate Card Reconciliation
10
Payment Management
10.0
Customizable Approval Policies
10
Financial Document Management
Not Rated
Payment Status Tracking
10
Payment Audit Trail
10
Duplicate Bill Detection
10
Advanced OCR
10
Electronic Funds Transfer
Not Rated