Good Product for Social Community Management
October 23, 2023
Good Product for Social Community Management
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Emplifi Social Commerce Cloud
We are using Emplifi for Social community management as we have a global Instagram page. As the volume of inquiries grows, it becomes increasingly challenging to differentiate and allocate queries to their respective countries. Utilizing Emplifi, we have successfully segmented customer queries according to their country of origin
- segmented customer queries according to their country of origin
- Analysis of Social Media Posts
- It would be great if we can setup our paid campaigns via Emplifi in future. so that we have a single dashboard for everything.
- Emplifi helps us to communicate with our Audience in a faster and better way
Do you think Emplifi Social Commerce Cloud delivers good value for the price?
Yes
Are you happy with Emplifi Social Commerce Cloud's feature set?
Yes
Did Emplifi Social Commerce Cloud live up to sales and marketing promises?
No
Did implementation of Emplifi Social Commerce Cloud go as expected?
I wasn't involved with the implementation phase
Would you buy Emplifi Social Commerce Cloud again?
Yes