The most complete and updated
Modules Used
- Analytics
- Dashboard
- Content
- Listening
- Community
Overall Satisfaction with Emplifi Social Marketing Cloud
Since I work as analyst for a communication agency, with a focus on social media management, I need a tool to monitor social performance and do my reports. In the past the analytics section was the unique useful for my job, today we use the content section since we need to match the data export with other data taken from other platforms ex. Meta Business Manager. For our department adv campaign management and results are strongly linked to social performance so we need to show organic and paid data together with a specific focus on campaign.
- dashboard customization
- innovation
- user support
- data campaign integration from ads manager
- dashboard
- contents
- community
- the cost of the tool is often expensive for our client so in the most case we use the tool through the Client license.
I find Social Marketing Cloud suite easier to use and one of the most updated in terms of KPI available for different channels and formats. It is even one of the most expensive, for this reason the resell to Client is not even easy.
Do you think Emplifi Social Marketing Cloud delivers good value for the price?
Yes
Are you happy with Emplifi Social Marketing Cloud's feature set?
Yes
Did Emplifi Social Marketing Cloud live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Emplifi Social Marketing Cloud go as expected?
Yes
Would you buy Emplifi Social Marketing Cloud again?
Yes