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An very honest review about Emplifi Social Marketing Cloud
October 31, 2023

An very honest review about Emplifi Social Marketing Cloud

Lizbeth Sánchez Correa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Analytics
  • Dashboard
  • Content
  • Community

Overall Satisfaction with Emplifi Social Marketing Cloud

In my organization we want to communicate the progress made by the goverment and the public servers. We also want to listen the needs of the people, as well as know the opinion the people have about the goverment and the public serves. With Emplifi Social Marketing Cloud we can reach an entire state or city in Mexico, even the entire country.
  • Dashboards are very complete
  • With "Analytcs" we can analyze practically everything we want
  • With "Community" we can observe and analyze in detail each comment that comes
  • Is very easy analyze comments, we can label by sentiment and hide negative comments
  • I would like there to be the option to hide several comments at the same time
  • It's necessary the option to watch the "Sentiment Summary" in every post from "All incoming " in Community
  • I would like the option to like on Instagram comments from Emplifi Social Marketing Cloud
  • Analytics function
  • Publisher function
  • Community function
  • Content function
  • Dashboard funciont
  • All the magnificent filters to use every function
  • Efficiency to work correctly
  • Greater control over published content
  • Greater reach and growth of our social networks

Do you think Emplifi Social Marketing Cloud delivers good value for the price?

Yes

Are you happy with Emplifi Social Marketing Cloud's feature set?

Yes

Did Emplifi Social Marketing Cloud live up to sales and marketing promises?

Yes

Did implementation of Emplifi Social Marketing Cloud go as expected?

Yes

Would you buy Emplifi Social Marketing Cloud again?

Yes

I recommend Emplifi Social Marketing Cloud to be able to better manage several social networks at the same time from a single site, with the opportunity to analyze the data in each of them. In addition, it is possible to offer customer service from Emplifi Social Marketing Cloud, and also analyze the conversation and the sentiment of incoming comments.