Overall Satisfaction with eTapestry
eTapestry was used to track donations to our Benevolent Care Fund, our Benefit Gala, memorial gifts, and any other donations. It was used by our Stewardship Manager and I was the person to input the donations and generate the letters.
- Generates professional acknowledgement letters
- Easy to learn
- Defaults make multiple entries easier
- I had difficulty running reports, but it may be because our Corporate Office didn't give me permission. Or, that I didn't use that feature much at all, so it could be my own lack of experience in that aspect.
- I was able to enter donations and generate letters within 24 hours of receiving them, so that was excellent customer service.
- Because the letters were automatically generated, that saved time.