Leveraging Evernote for Sales within Small-Medium Organizations
Anonymous | TrustRadius Reviewer
August 13, 2014

Leveraging Evernote for Sales within Small-Medium Organizations

Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

5.5.1 Macintosh

Overall Satisfaction with Evernote

The sales team utilizes Evernote to take notes in meetings both internally and with the customer. By creating shared notebooks, we are able to easily collaborate and synchronize the efforts of the team. The ability to add tags also allows us to easily search for specific information related to a customer or business topic. The software is great at addressing the need for simple collaboration and providing the ability to tag and classify information.
  • Ability to sync latest version of any type of information across multiple platforms
  • Ability to classify information for easy discovery based on tags, notebooks and location
  • Simplified and clutter-free user interface/design that allows the user to easily capture relevant information and quickly tag for future discovery
  • Capture plugin for internet browser is convenient and very easy to use
  • Needs better "to-do list" capability. Latest release has reminder feature but software is still lacking native to-do list tracking
  • Lacks advanced formatting options for text
  • Places limitations on monthly upload amounts
  • Better customer service
  • Faster and more targeted employee training with the ability to see each accounts history
  • Enhanced collaboration and knowledge sharing.
We spent a brief amount of time looking at OneNote but many employees complained that the app kept crashing. Most employees already used Evernote in their personal life, so it made sense to go that route since a majority of our users were already well versed in using the application.
Evernote continues to innovate and we are excited with each release of the software. Now that our company has ample experience with the product, it is hard to imagine switching to anything else. Our team's experience has been extremely positive and the utilization of the software is so ingrained in our process that it would be extremely difficult to justify transitioning to any other application. We fully intend to continue renewing our licenses.
I'm not sure how Evernote would work in a large corporate environment with stringent IT departments but for a small to medium business size (which is what we are) this product stands up extremely well. There are countless advantages with Evernote and it's ability to streamline information. It's value increases everyday with the existence of the Evernote app center, new applications and uses are brought into existence every day.