Overall Satisfaction with Exceed.ai
Exceed.AI has helped our company scale by providing an effective solution to manage a large volume of consumer interest. During the past two years, demand for our products and how our company conducts business has more than doubled, to a point where it would be overwhelming for our teams to adequately communicate with every customer at the timing that best suited each customer. Exceed.ai allows our team to focus on the most responsive and ready to purchase customers, while still maintaining communication and interest with those that will soon be ready to work with us. In addition, the customer experience we receive from Exceed.ai is top-tier. Their team is proactive in providing best use practices and continually reviewing our partnership in order to better optimize the platform to fit our needs.
- Sales Development
- Long-term follow up
- Post-purchase follow up
- Excellent customer service
- Better industry knowledge, especially in automotive retail
- More integrations
- Continual AI improvement
- Reduce lost opportunities
- Increase sales team effectiveness
- Improve customer satisfaction with our communication
Do you think Exceed.ai by Genesys delivers good value for the price?
Are you happy with Exceed.ai by Genesys's feature set?
Did Exceed.ai by Genesys live up to sales and marketing promises?
Did implementation of Exceed.ai by Genesys go as expected?
Would you buy Exceed.ai by Genesys again?
Exceed.ai is great for sales development, long-term follow-up, and post-purchase follow-up. This platform is not a "set it and forget it" AI solution, nor should it be. Exceed.ai works well if you understand what questions and concerns your customers will have, and you need to have solid sales processes defined in order to get the most out of using Exceed.ai.