My Thoughts
February 22, 2023

My Thoughts

Ahmad Ghanem | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Exclaimer Cloud - Signatures for Office 365

Overall Satisfaction with Exclaimer

We use it to sync mass signatures. Issues are related to updated signature and time it takes to update it. Most of the time we need to update Active directory for it to work properly. When I reach out to support, they are always responsive and take ownership of the issue until it's resolved.
  • Support
  • Mass Signatures
  • Faster Sync
  • Quick responses
The fact that all users are controlled from the cloud.
Excalaimer is much faster and better support

Do you think Exclaimer delivers good value for the price?

Yes

Are you happy with Exclaimer's feature set?

Yes

Did Exclaimer live up to sales and marketing promises?

Yes

Did implementation of Exclaimer go as expected?

Yes

Would you buy Exclaimer again?

Yes

It's very well suited for large corporations to sync their emails with O365. Great to update one or multiple users are the same time.

I do recommend for all support agents to have more experience so to avoid lengthy ticket durations. Also highly recommend faster response times to resolve issues as users can't wait after hours.