Perfect solution for not big businesses
July 01, 2022
Perfect solution for not big businesses
Score 6 out of 10
Vetted Review
Verified User
Software Version
Blended
Modules Used
- Five9 Dialers
Overall Satisfaction with Five9
I use Five9 for inbound and outbound calls with customers, tracking of KPIs, the connection with Hubspot, and for monitoring of my activities.
- Outbound calls
- Tracking of executed calls
- Collaboration with hubspot
- No records of my call
- No opportunity to impact on this
- No work if system is overloaded with calls
- A lot of bags that make the job complicated
- Work with no bugs and mistakes
- Speed of support of service
- Friendly user dashboard
- Speed of daily business
- Easy operation
- Can’t work when overloaded
- No specific maintenance according to the individual company requests
Do you think Five9 delivers good value for the price?
Not sure
Are you happy with Five9's feature set?
Yes
Did Five9 live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Five9 go as expected?
Yes
Would you buy Five9 again?
Yes