Overall Satisfaction with Fonality
Fonality's HUD is fabulous! It is so easy to see everyone in the company and know if they are in and on the phone. Transfers and chat are a breeze. The voice quality is also excellent. The auto operator and ACD queues are user-friendly to set up and change on the fly.
- Fonality's HUD is outstanding!
- Good Price.
- Rarely down.
- We have had confusion when adding VoIP lines.
- When they did go down their website went down too.