Saves a little time
October 03, 2017
Saves a little time
Score 6 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Modules Used
- Voice
Overall Satisfaction with Fuze Voice
Fuze is available to all our sales teams. I'm not sure how many of our reps are actually using it. It's a useful tool that allows me to dial faster. It also sends me an email if someone leaves me a voicemail.
- It makes dialing a little faster and easier. I just click the number on my computer screen and then hit the headphones button on my phone and it dials.
- I like that it sends me an email when someone leaves me a voicemail. It records the voicemail. I like that it lets me know right away because I'm not always at my desk.
- I understand there are other apps that don't require me to mess with my phone at all. I think that would be better. It's a little clunky as it is now. I click the number on my computer screen and then my phone rings. I answer my phone and it dials the client. It's faster than dialing by hand but I feel like it's a little clunky.
- InsideSales.com and Bria
I've heard Bria and insidesales are better but I've never used either of them. I've had colleagues who have used them and they sound better. Mainly because it's all done through the computer and you don't have to mess with a hard phone.
Evaluating Fuze Voice and Competitors
- It saves me a little time. I don't personally pay for it so I don't know if it's really worth the money. It's nice to have.