Gainsight Review
October 03, 2017
Gainsight Review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gainsight
It is being used by our success and account management team to track client usage and adoption but also to track our overall renewals and upsells.
- Health scoring
- Identifying red flags early on through automated CTAs
- Insight into customer usage and adoption
- More bidirectional sync between Salesforce and gainsight
- Calculations in reporting
Very important. We’ve built high-level dashboards for then and they actually have licenses.
- Identify customer health
- Identify red flags and adoption
- Identify upsell opportunities
- z-insight
Not even comparable:)