On pure connect, it thrilled with cloud
March 28, 2023
On pure connect, it thrilled with cloud
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with Genesys Cloud CX
We currently use pureconnect
- User management
- 911
- Supervisor views
- UI
- User management
- UC
- Our users don’t like the UI
- BASIC UC support
- E911
Supports our CC great, but not UC
Seems easy
We have not made a decision
Do you think Genesys Cloud CX delivers good value for the price?
No
Are you happy with Genesys Cloud CX's feature set?
No
Did Genesys Cloud CX live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Genesys Cloud CX go as expected?
I wasn't involved with the implementation phase
Would you buy Genesys Cloud CX again?
No