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Great for Fundraising Support and Execution.
October 27, 2022

Great for Fundraising Support and Execution.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GiveSmart

As a 501c(3) school for 3-year-old children to 9th graders, we host several fundraising events. GiveSmart helps us in executing a successful annual auction. The funds raised support our students and teachers. From silent to live auctions, GiveSmart improves the way that we raise funds for our greatest assets.
  • User-friendly.
  • Organized
  • Detailed
  • More creative flexibility.
  • N/A
  • Improved internal efficiency.
  • Improved donor insights.
  • Enhance event planning.
GiveSmart has many similar aspects to other programs, but it offers more customer support. There are times when you just can't figure it out, but GiveSmart is there, ready to offer guidance. Without this level of support, an event would not be successful! We look forward to continuing our relationship with GiveSmart.
It is hard to find a program that is 100% user-friendly, but GiveSmart is very close. I can look at the dashboard and know exactly where I need to go to access certain information, make edits to an event, or access creative layout options. GiveSmart is one of the more user-friendly options I've used throughout my career.
From onboarding to immediate support, GiveSmart is there when you need them. I feel one of their strengths is their access to support through real-life people to articles and videos.
I am still figuring this out, but so far, I am impressed with the capabilities to customize the platform to meet your needs. We are using this for an annual auction, and I am seeing the benefits of the design options.

Do you think GiveSmart delivers good value for the price?

Yes

Are you happy with GiveSmart's feature set?

Yes

Did GiveSmart live up to sales and marketing promises?

Yes

Did implementation of GiveSmart go as expected?

Yes

Would you buy GiveSmart again?

Yes

When working with a program, it's important to have access to an actual human being for support. GiveSmart has an excellent support team that makes using the system so much easier. When I have questions pop up, they have so many resources, from actual individuals to articles and videos. It is very user-friendly.